Delete your Synchra account
1. About this page
This page explains how to request deletion of your Synchra mobile app account and the data associated with it. Synchra is published by Space Individuals OG.
You can delete your account from inside the app, or request deletion by email if you have uninstalled Synchra or cannot sign in.
2. Delete in the Synchra app
- Open the Synchra app and sign in.
- Go to Account (profile / settings).
- Choose Delete account and confirm.
If you own a household that still has other members, transfer ownership first. The app will prompt you when that is required.
3. Request deletion by email (without the app)
Email us from the address linked to your account: founders@synchra.app
Include the email address of the account you want deleted. We will verify the request and process deletion.
4. What we delete
- Your Synchra user account (name, email, sign-in credentials)
- Your personal profile data stored for the account
- If you are the last member of a household: that household’s shared lists, tasks, and related household data
5. What may be retained
- Data we must keep for legal, security, fraud-prevention, or accounting reasons, for the period required by law
- Shared household content that other members still use (when you leave a household that continues)
- Limited server logs needed for security and reliability, then deleted or anonymized on a normal rotation
6. Timing
In-app deletion is immediate after confirmation. Email requests are usually completed within 30 days after we verify the requester.
7. Contact
Privacy policy: https://synchra.app/privacy